FAQs

Have a question?  We may have the answer below.

Are you an authorized merchant for these products?

Yes, Fandom Figures is an authorized merchant for virtually all the products we offer. We purchase from distributors that are authorized by the manufacturer to distribute the products to retailers.

There are a few products we purchase from a retail outlet and relist them. These products have the name of the original seller and we are not representatives of that company. In these cases, we buy some of their product at retail prices and offer them to match with our other products. This is legal under the First Sale Doctrine.

Where and how do you ship?

The short answer is that we ship to anywhere in the United States via the United States Postal Service (USPS). More details can be found on our Delivery Information page.

Are you selling new items?

All of our merchandise is in new, unopened packaging. We inspect the original packaging when items arrive and before we send put them in boxes for delivery. If something is not in condition to be sold as New, we don't offer them.

You don't have many products, what's the story?

Fandom Figures was created at the start of 2021. At this point, we're a young company trying to get established. That means we stay focused and work on getting things done right.

While we work on that, we're testing out ideas, doing some marketing, and hope to have decent growth in the coming years.  We think we have a good plan for the future, but it'll take some time to bring it to fruition.


If you've gotten here and didn't find your answer, please reach out to us on our Contact page.